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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Janet I Whistle

March 24, 2026

5  out of  5
rating by Janet I Whistle
"I have always been treated with kindness and my but your prices are Very high!!!"
We responded:
"Thank you for the kind review Janet! I’m also way happy to hear and see that my team is kind and professional. Auto and home insurance is easy when you treat people right! "
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Abby H

March 20, 2026

5  out of  5
rating by Abby H
"Staci is so kind and an awesome agent! We love Staci!!!:))"
We responded:
"Abby thanks for the kind review! Staci does a great job and we are happy to hear you loved your experience! "
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D. J. Robinson

March 12, 2026

5  out of  5
rating by D. J. Robinson
"Staci is the best!!! Had a major problem with my Mortgage Co..on my mobile home...had new insurance at state farm..she worked very hard ro get things straightened out!!! Kudos to her...pleasant, professional, Efficient and very friendly...she went above and beyond to fix the issue!!!"
We responded:
"Thanks for the kind review D.J. Home insurance can be complicated and Staci does a great job making it simple! "
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Jim Catlin

March 12, 2026

5  out of  5
rating by Jim Catlin
"Worked with Zach and Daniel to get the ball rolling. Both advised, helped, answered questions, and ultimately re-signed me up with State Farm. I was with State Farm in the past, moved away, and am now back under their umbrella for cars and home."
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Jennifer Cruse

March 3, 2026

5  out of  5
rating by Jennifer Cruse
"I just got new insurance with Zach’s State Farm through Karen. It was an easy ordeal, she was very kind and helpful. I definitely recommend them!"
We responded:
"Jennifer thanks for the kind review. I enjoyed our short chat the other day and I’m glad to hear Karen provided an excellent experience. We work hard to make the complicated world of auto and home insurance simple and easy to understand. Thanks again! "
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David Pounders

February 23, 2026

5  out of  5
rating by David Pounders
"Karen Pilgrim is probably the best insurance salesman I have ever talked to. She was very kind and also very knowledgeable in her craft. For only five dollars more than my old payment from my old insurance company I got renters insurance for my apartment and roadside assistance for my car. Karen could sell a ketchup flavored popsicle to a woman wearing white gloves."
We responded:
"David, Thank you for the awesome feedback. Hearing that your experience went well really makes our day. Karen does a great job making auto insurance easy! We look forward to keeping up the great work! We're here for you anytime!"
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J Soler

February 17, 2026

5  out of  5
rating by J Soler
"Staci is a wonderful insurance agent! Love her attention to detail and her “can do” attitude. Thank you for all your help and support. J Soler"
We responded:
"We appreciate the time you took to give us such a great rating! We are glad that you enjoyed your insurance experience with Staci and our office. As always, our team is looking forward to your next visit! "
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Crystal Howell

February 16, 2026

5  out of  5
rating by Crystal Howell
"I will definitely be recommending Staci @ State Farm Ins. . She is always so helpful and courteous when i just show up with anything I need help with. Thank you Staci for meeting all my insurance needs. Crys and Larry Howell"
We responded:
"Thanks Chrystal for the great review! Staci works hard to make car and home insurance easy and as affordable as possible! Thanks again and we look forward to seeing you again soon!"
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Diane Emmons

February 16, 2026

5  out of  5
rating by Diane Emmons
"We are very satisfied with all your worker's they're always here when we need them"
We responded:
"Thanks for the kind review Diane! I take great pride in my team and I know they take great pride is being helpful and making complicated auto insurance and home insurance easy to understand. Have a great day! "
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Max Sawa

February 15, 2026

5  out of  5
rating by Max Sawa
"Incredible team, amazing support and attention to detail. 10/10 reccomend this group."
We responded:
"Hello Max, we are grateful and appreciate the time you took to leave your review. As always, our team is looking forward to your next visit. See you soon!"
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Sherry Duckett

January 31, 2026

5  out of  5
rating by Sherry Duckett
"I highly recommend this office! I recently had a complicated matter, and Staci guided us through every step of the process. She went above and beyond to make sure we understood everything and to answer all of our questions. I’m so grateful for Zach Butler’s office—for having a local agent with an amazing team we can call or visit whenever we need assistance. Thank you all for your outstanding work!"
We responded:
"Sherry thanks for the kind review! I love hearing that you found value in our local office, and we hope to continue to provide that value for as long as you need us! "
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Mike Johnston

January 29, 2026

5  out of  5
rating by Mike Johnston
"This team is always quick to respond to any questions you have or help with any problems that may come up. Knowledgeable and caring."
We responded:
"Hello Mike, we're delighted to hear about your experience! Thanks for the kind review and we look forward to chatting again soon! "
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Carol Diekhoff

January 26, 2026

5  out of  5
rating by Carol Diekhoff
"Staci is outstanding at what she does! She is proactive and stays on top of every situation. She is a pleasure to work with and I know I can always count on her for any of my insurance needs or questions! Her excellent personality is just a bonus!"
We responded:
"Thank you for your kind words Carol! It was a pleasure reviewing your auto and home insurance and I look forward to working with you in the future!"
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P Mont

January 26, 2026

5  out of  5
rating by P Mont
"Staci is the best !!!"
We responded:
"Hello P, Staci does a great job making insurance easy! We appreciate your recognition and will do our best to keep up the great work!"
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Mike Putziger

January 26, 2026

5  out of  5
rating by Mike Putziger
"Staci and Zach are both extremely helpful, and wonderfully pleasant to interact with. I've always felt well taken care of by the whole team since I switched our policies over - highly recommended them!"
We responded:
"Greetings Mike, Thanks for the kind review. We always look forward to hearing from you and will continue to do our best to make auto and home insurance easy to understand! "
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TIna Todd

December 18, 2025

5  out of  5
rating by TIna Todd
"Staci/State Farm was amazing helping me deal with a car repair/autobody/rental situation. Totally pain free experience."
We responded:
"Thanks for the great review Tina! Customer service excellence is something we take pride in and Staci is one of the best. I know she appreciates your review as well. "
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Arron Workman

November 11, 2025

5  out of  5
rating by Arron Workman
"Great service.....Staci and Daniel have helped me countless times!"
We responded:
"Thanks for the kind review Arron, they are great to have at the office. Extremely valuable members of the team. They care about customers and it shows! "
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Sue Martin

November 3, 2025

5  out of  5
rating by Sue Martin
"I've been with State Farm for 30 plus years. STACI AND Zach have always had my best interests at heart!"
We responded:
"Thanks for the kind review Sue! We appreciate your trust in our agency and are happy to keep helping you with your car and home insurance! "
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Mark Thomas

October 31, 2025

5  out of  5
rating by Mark Thomas
"Zach and his team have been great! Staci especially has been wonderful at keeping me updated and informed on my claim process and has graciously taken the time to answer my many questions!!"
We responded:
"Thanks for the great review Mark! Watch out for those deer. Happy to keep answering questions and helping you with auto insurance."
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Anthony Pullium

October 31, 2025

5  out of  5
rating by Anthony Pullium
"Stacy was the nicest most helpful lady I’ve ever met in the insurance business. We got right down to the point and everything is already being taken care of with no questions ask thank you State Farm and Stacy."
We responded:
"Thanks for the kind words Anthony! Love to hear that. Staci does a great job making insurance easy. Glad to serve you. "
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Benjamin Mickle

October 30, 2025

5  out of  5
rating by Benjamin Mickle
"Staci has been excellent in helping me through my accident."
We responded:
"Thanks for the kind review Benjamin! Staci does a great job making auto insurance and especially the claims process easy and simple. "
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Daylyn Storey

October 17, 2025

5  out of  5
rating by Daylyn Storey
"Being a notary for several years, Staci at Zach Butlers office has consistently helped me with my surety bonds. Always helpful friendly and quick with whatever I need done."
We responded:
"Daylyn thanks for the review! We appreciate the kind words. Our goal Is to be a one stop shop for everything from auto insurance to notary services to investment planning. Thanks again! "
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Robert Mattheessen

September 18, 2025

5  out of  5
rating by Robert Mattheessen
"The office went above and beyond to help me pay my bill on line due to unusual circumstances and I wish to thank them for their support as it took several calls to corporate to get the issue resolved"
We responded:
"Robert we appreciate the review! Auto and home insurance payments should be easy. Glad we were able to help get this figured out with you. "
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Michael Marshall

August 23, 2025

5  out of  5
rating by Michael Marshall
"Excellent, knowledgeable, & amiable. Extremely smooth, easy process. Definitely recommend."
We responded:
"Michael that’s music to our ears! Thanks for the kind review. Our goal Is to make insurance easy from auto to life to investment planning! "
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Ryan Frascone

August 22, 2025

5  out of  5
rating by Ryan Frascone
"After having a terrible interaction with a competitor insurance agency Zach's team, specifically, Karen Pilgrim, found me affordable top tier coverage for my home and car. As much as no one likes talking to real life people, talking to a local agent found me the best deal and the best experience. I've had purchasing insurance in the 5 years I've owned my home. I can't give enough praise for the staff here. I look forward to a long relationship!"
We responded:
"Ryan it was a pleasure working with you. Karen does a great job and I know she appreciates the kind words. Glad we were able to make the home insurance process a positive experience!"