Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sherry Duckett

Sherry Duckett

January 31, 2026

5  out of  5
rating by Sherry Duckett
"I highly recommend this office! I recently had a complicated matter, and Staci guided us through every step of the process. She went above and beyond to make sure we understood everything and to answer all of our questions. I’m so grateful for Zach Butler’s office—for having a local agent with an amazing team we can call or visit whenever we need assistance. Thank you all for your outstanding work!"
Profile photo of Mike Johnston

Mike Johnston

January 29, 2026

5  out of  5
rating by Mike Johnston
"This team is always quick to respond to any questions you have or help with any problems that may come up. Knowledgeable and caring."
Profile photo of Carol Diekhoff

Carol Diekhoff

January 26, 2026

5  out of  5
rating by Carol Diekhoff
"Staci is outstanding at what she does! She is proactive and stays on top of every situation. She is a pleasure to work with and I know I can always count on her for any of my insurance needs or questions! Her excellent personality is just a bonus!"
We responded:
"Thank you for your kind words Carol! It was a pleasure reviewing your auto and home insurance and I look forward to working with you in the future!"
Profile photo of P Mont

P Mont

January 26, 2026

5  out of  5
rating by P Mont
"Staci is the best !!!"
Profile photo of Mike Putziger

Mike Putziger

January 26, 2026

5  out of  5
rating by Mike Putziger
"Staci and Zach are both extremely helpful, and wonderfully pleasant to interact with. I've always felt well taken care of by the whole team since I switched our policies over - highly recommended them!"
Profile photo of TIna Todd

TIna Todd

December 18, 2025

5  out of  5
rating by TIna Todd
"Staci/State Farm was amazing helping me deal with a car repair/autobody/rental situation. Totally pain free experience."
Profile photo of Arron Workman

Arron Workman

November 11, 2025

5  out of  5
rating by Arron Workman
"Great service.....Staci and Daniel have helped me countless times!"
We responded:
"Thanks for the kind review Arron, they are great to have at the office. Extremely valuable members of the team. They care about customers and it shows! "
Profile photo of Sue Martin

Sue Martin

November 3, 2025

5  out of  5
rating by Sue Martin
"I've been with State Farm for 30 plus years. STACI AND Zach have always had my best interests at heart!"
We responded:
"Thanks for the kind review Sue! We appreciate your trust in our agency and are happy to keep helping you with your car and home insurance! "
Profile photo of Mark Thomas

Mark Thomas

October 31, 2025

5  out of  5
rating by Mark Thomas
"Zach and his team have been great! Staci especially has been wonderful at keeping me updated and informed on my claim process and has graciously taken the time to answer my many questions!!"
We responded:
"Thanks for the great review Mark! Watch out for those deer. Happy to keep answering questions and helping you with auto insurance."
Profile photo of Anthony Pullium

Anthony Pullium

October 31, 2025

5  out of  5
rating by Anthony Pullium
"Stacy was the nicest most helpful lady I’ve ever met in the insurance business. We got right down to the point and everything is already being taken care of with no questions ask thank you State Farm and Stacy."
We responded:
"Thanks for the kind words Anthony! Love to hear that. Staci does a great job making insurance easy. Glad to serve you. "
Profile photo of Benjamin Mickle

Benjamin Mickle

October 30, 2025

5  out of  5
rating by Benjamin Mickle
"Staci has been excellent in helping me through my accident."
We responded:
"Thanks for the kind review Benjamin! Staci does a great job making auto insurance and especially the claims process easy and simple. "
Profile photo of Daylyn Storey

Daylyn Storey

October 17, 2025

5  out of  5
rating by Daylyn Storey
"Being a notary for several years, Staci at Zach Butlers office has consistently helped me with my surety bonds. Always helpful friendly and quick with whatever I need done."
We responded:
"Daylyn thanks for the review! We appreciate the kind words. Our goal Is to be a one stop shop for everything from auto insurance to notary services to investment planning. Thanks again! "
Profile photo of Janet I Whistle

Janet I Whistle

October 17, 2025

5  out of  5
rating by Janet I Whistle
"I have always been treated with kindness and my problems were taken care of."
We responded:
"Thank you for the kind review Janet! I’m also way happy to hear and see that my team is kind and professional. Auto and home insurance is easy when you treat people right! "
Profile photo of Robert Mattheessen

Robert Mattheessen

September 18, 2025

5  out of  5
rating by Robert Mattheessen
"The office went above and beyond to help me pay my bill on line due to unusual circumstances and I wish to thank them for their support as it took several calls to corporate to get the issue resolved"
We responded:
"Robert we appreciate the review! Auto and home insurance payments should be easy. Glad we were able to help get this figured out with you. "
Profile photo of Michael Marshall

Michael Marshall

August 23, 2025

5  out of  5
rating by Michael Marshall
"Excellent, knowledgeable, & amiable. Extremely smooth, easy process. Definitely recommend."
We responded:
"Michael that’s music to our ears! Thanks for the kind review. Our goal Is to make insurance easy from auto to life to investment planning! "
Profile photo of Ryan Frascone

Ryan Frascone

August 22, 2025

5  out of  5
rating by Ryan Frascone
"After having a terrible interaction with a competitor insurance agency Zach's team, specifically, Karen Pilgrim, found me affordable top tier coverage for my home and car. As much as no one likes talking to real life people, talking to a local agent found me the best deal and the best experience. I've had purchasing insurance in the 5 years I've owned my home. I can't give enough praise for the staff here. I look forward to a long relationship!"
We responded:
"Ryan it was a pleasure working with you. Karen does a great job and I know she appreciates the kind words. Glad we were able to make the home insurance process a positive experience!"
Profile photo of Yvette Dunn

Yvette Dunn

August 17, 2025

5  out of  5
rating by Yvette Dunn
"Stacie is always very helpful and knowledgeable about what I need. She never take up your time. And recommend what is best for me. Thank you it's always a pleasure to call state farm when the customer service is outstanding 👏"
We responded:
"Thanks for the kind words Yvette! Staci does a great job making the complicated seem simple and making expert recommendations for each customer when it comes to auto, home or mediate supplement insurance! "
Profile photo of Austin Savage

Austin Savage

August 4, 2025

5  out of  5
rating by Austin Savage
"Zach and his team is the best. They’ll definitely take care of you! I love working with Daniel and Staci."
We responded:
"Thanks for the kind words Austin, Daniel and Staci are two of the best! They make insurance easy! "
Profile photo of Si Nam Won

Si Nam Won

July 24, 2025

5  out of  5
rating by Si Nam Won
"Karen explained to me step by step, make my life easier. And the good competitive all categories with Value. Good people make better life!"
We responded:
"Thanks for the kind review! Karen is an expert at finding value and creating customer auto home and life insurance packages! "
Profile photo of Debra Davenport

Debra Davenport

July 19, 2025

5  out of  5
rating by Debra Davenport
"Great customer service"
We responded:
"Debra thanks for kind review and for trusting us to get you the best deal for your car insurance "
Profile photo of Brian Travis

Brian Travis

July 18, 2025

5  out of  5
rating by Brian Travis
"Staci as always went above and beyond during my whole claim process. Thanks to the whole Zach Butler crew for all the help."
We responded:
"Thanks for the kind review Travis! Staci does a great job and we all try to make auto and home insurance as easy and affordable as possible. "
Profile photo of Brandon Cascio

Brandon Cascio

July 17, 2025

5  out of  5
rating by Brandon Cascio
"This office certainly will help you out. The service is quick, friendly and always keeps you up to date on your account. Can't stress enough how friendly the staff is."
We responded:
"This is what I love to hear Brandon! Insurance can be difficult at times but we are all in it together. Happy to have helped make your insurance experience more enjoyable! "
Profile photo of Tammy Bault

Tammy Bault

July 15, 2025

5  out of  5
rating by Tammy Bault
"Dan is awesome!"
We responded:
"Thanks for the kind review Tammy! Dan does an awesome job. He helps so many people with auto home and life insurance every day! "
Profile photo of Danelle Lounsberry

Danelle Lounsberry

July 10, 2025

5  out of  5
rating by Danelle Lounsberry
"Staci was very helpful! I found her to be very helpful and knowledgeable, she stays in contact until the issue is resolved. Thank you Staci!"
We responded:
"Thanks for kind review Danelle, Staci has a heart for helping and does a great job making the claim process as easy as possible. Thanks again! "
Profile photo of Doris McClintock

Doris McClintock

July 10, 2025

5  out of  5
rating by Doris McClintock
"Stacy at the Zack Butler Agency is very easy to work with and keeps our policies up-to-date fulfilling our insurance requirements. She keeps us covered! Jim McClintock"
We responded:
"Thanks for the kind review Jim and Doris! We take pride in explaining car and home insurance in a way that makes sense and in making sure every customer has the right protection. "